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  Our accredited organizations

 

Organizations portal (coming soon)

Become an accredited organization

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Our community network

Nearly 300 community organizations on the Island of Montreal, accredited to Moisson Montréal, receive food that is redistributed to people in need.

The community network is diverse, which is one of the factors underlying its richness. In fact, the missions of the organizations are quite different; one third have food support as their principal mission while two thirds focus on issues such as reducing the school dropout rate, supporting the integration of new immigrants, helping with employability, etc.

The organizations accredited to Moisson Montréal also vary in size and each functions according to its resources, mission, and values. Each one contributes to reducing food insecurity on the Island of Montreal.

There are different types of partner organizations such as community centers, day centers, shelters, religious institutions, etc.

 

Our accredited organizations

 

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Old Brewery Mission

« As head of food services, I have to use my imagination and creativity every day to feed our
homeless clients. In all, 900 meals are served daily. Every week, we go to Moisson Montréal to pick up
much-needed food. Without Moisson Montréal, it would be impossible to feed everyone! »

– Catherine Vachon
Head of Food Services, Old Brewery Mission

Pictured, a volunteer from the Old Brewery Mission

STRIVING FOR CONTINUOUS IMPROVEMENT

Feedback and other data collected from our partners agencies is important to us and influences our actions. Moisson Montréal’s mission is to provide an optimal food supply for community agencies serving Montreal’s most vulnerable people while actively participating in the development of sustainable solutions to promote food security. Part of how we define what is “optimal” is based directly on what we learn from our community agencies, through the various formal and informal feedback mechanisms in place:

• The annual Hunger Count survey

• Moisson Montréal’s annual agencies satisfaction survey

• The Grands Echanges forums

• Feedback received by email at relationscommunautaires@moissonmontreal.org

• Feedback received by phone by the community liaison team

• Feedback received in person at the Moisson Montréal warehouse in the distribution zone for agencies or during agency visits

 

Here are two examples of recent changes to better serve our agencies:

How size matters in frozen foods packaging

Since building a dedicated room for bagging bulk foods (including dry, fresh and frozen), Moisson Montréal has greatly improved the quantity and variety of frozen vegetables offered to agencies as part of its regular food distribution program. Foods such as frozen peas, green beans, and mixed vegetables were bagged in large bags of 4 to 8 kg and distributed in cardboard boxes each containing 1 or 2 of these full bags. The distribution team was puzzled however why some agencies were choosing not to pick-up any of these products despite having expressed demand for more vegetables. It was during a regular distribution day in our warehouse that our director of operations asked one of these agencies present why they weren’t taking any of the frozen vegetables and learned that it was simply an issue of size. While other agencies that run community kitchens or meal programs appreciate the larger formats, this agency was operating a food pantry and their clients had very limited freezer space in their apartments, making it difficult to distribute such large bags. The operations team, with the community liaison team, confirmed that this was a constraint felt by many other agencies and decided to initiate a change in the bagging process. Since February 2023, Moisson Montréal has introduced 1 to 2 kg bag formats in its bulk foods packaging, not only for vegetables but also for frozen pasta. Currently the new formats are bagged manually, by volunteers, but we are making a needs assessment to potentially acquire equipment to automate the process.

 

Reducing wait times and improving safety

Feedback garnered from agencies at the Grands Echanges forums in 2021 and early 2022 pointed to a widespread concern with wait times when agencies are accessing the interior parking lot at the Moisson Montréal warehouse for their regular food pick-up appointments. As the number of agencies served continued to grow in 2021 and 2022, the interior parking lot’s layout with only 6 parking spaces was problematic, leading to lines of trucks and vans forming outside and delays growing. Moisson Montréal’s operations and facilities teams sought additional input from agencies and learned that one of the factors slowing down the pick-up process from the agencies’ perspective was they had to be careful of passing forklifts in the interior parking lot as the layout did not include a dedicated passage zone and the space for maneuvering carts to offload cases of food onto agencies’ vehicles was tight. Mindful of all these elements, Moisson reorganized the interior parking lot, with work completed in August 2022. The new layout features 9 parking spaces for agencies (instead of 6), with more tailgate space for loading, a metal barrier separating the agencies’ loading zone from a new dedicated passage for forklifts and another metal barrier protecting a pedestrian passage zone. These changes have reduced wait times and enhanced safety.